Shipping Policy

Thank you for shopping with UCONDLIESP. This Shipping Policy explains our order processing times, available shipping methods, shipping costs, estimated delivery times, and other important delivery information.

1. SHIPPING DESTINATIONS

UCONDLIESP ships to eligible countries and regions available at checkout.

Shipping availability may vary depending on the destination. Available shipping methods and the applicable shipping cost will be displayed during checkout before payment is completed.

2. SHIPPING METHODS & RATES

We currently offer Standard Shipping and Fast Shipping.

Orders from $0.00 to $19.99

• Standard Shipping: $7.00
• Fast Shipping: $10.00

Orders from $20.00 to $39.99

• Standard Shipping: $6.99
• Fast Shipping: $9.99

Orders from $40.00 to $49.98

• Standard Shipping: $4.00
• Fast Shipping: $6.00

For orders outside the ranges listed above, the applicable shipping cost, if any, will be displayed at checkout before payment.

All shipping charges are displayed in USD unless otherwise stated at checkout.

3. ESTIMATED DELIVERY TIMES

Our estimated delivery times are:

Standard Shipping: 10–20 business days

Fast Shipping: 7–15 business days

Business days are Monday through Friday.

Saturdays and Sundays are not counted as business days.

Public holidays may also affect processing or delivery times.

Estimated delivery times are provided as a general guideline and are not guaranteed delivery dates.

4. ORDER PROCESSING

After your order and payment have been successfully received, your order will be prepared for shipment.

Orders may require processing before they are handed over to the shipping carrier.

Orders placed on weekends or public holidays may begin processing on the next business day.

You will receive an order confirmation at the email address provided during checkout.

5. DELIVERY TIME CALCULATION

Estimated delivery time begins after your order has been processed and handed over to the shipping carrier.

For example:

• Standard Shipping generally takes approximately 10–20 business days.
• Fast Shipping generally takes approximately 7–15 business days.

Weekends are not included when calculating business-day delivery estimates.

Delivery times may vary depending on the destination, customs clearance, local carrier operations, weather conditions, peak shopping periods, or other circumstances outside our reasonable control.

6. ORDER TRACKING

When tracking information becomes available, it will be sent to the email address associated with your order.

Please allow some time for tracking information to become active after the package has been handed over to the carrier.

Tracking updates are provided by the relevant shipping carrier and may not always appear immediately.

7. SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your:

• Recipient name
• Street address
• Apartment or unit number, if applicable
• City
• State or province
• Postal or ZIP code
• Country
• Telephone number

If you discover an error in your shipping information, please contact us as soon as possible.

We cannot guarantee that shipping information can be changed after an order has already been processed or shipped.

8. SHIPPING DELAYS

Although we aim to deliver orders within the estimated timeframes, occasional delays may occur.

Possible causes of delays include:

• Customs inspections
• Carrier delays
• Severe weather
• Transportation disruptions
• Public holidays
• Peak shopping seasons
• Incorrect or incomplete shipping information
• Events outside our reasonable control

If your order is significantly delayed, please contact our Customer Service team and we will assist you in checking the shipment status.

9. CUSTOMS, DUTIES & TAXES

International orders may be subject to import duties, customs charges, taxes, or other fees imposed by the destination country or region.

Where applicable, these charges are determined by local authorities and may be the responsibility of the recipient unless otherwise clearly stated during checkout.

UCONDLIESP does not control customs processing times or charges imposed by local authorities.

10. LOST OR MISSING PACKAGES

If your tracking information shows that your package has been delivered but you cannot locate it, please first:

• Check around the delivery location.
• Check with household members.
• Check with neighbors or building management.
• Contact the shipping carrier.
• Verify that the shipping address on your order is correct.

If you are still unable to locate the package, please contact our Customer Service team for assistance.

11. DAMAGED PACKAGES

If your order arrives damaged, please contact us as soon as possible.

Please provide:

• Your order number
• A description of the problem
• Clear photographs of the damaged item
• Clear photographs of the packaging, where applicable

We will review your request and provide an appropriate solution in accordance with our Return & Refund Policy.

12. UNDELIVERABLE OR RETURNED PACKAGES

Orders may be returned to the sender if the shipping address is incorrect, incomplete, refused, or otherwise undeliverable.

If a package is returned to us, please contact our Customer Service team so we can review the available options.

Additional shipping charges may apply if reshipment is required because incorrect or incomplete delivery information was provided by the customer.

13. CHANGES TO SHIPPING INFORMATION

If you need to change or correct your shipping address, please contact us as soon as possible after placing your order.

Once an order has been processed or shipped, we may not be able to modify the delivery address.